Privacy Policy

This Privacy Policy sets out how Aspire Moving Services uses and protects any information that you provide us when you use this website.

We understand the need for being discrete and your privacy is important to us.

In order to protect your privacy, this Privacy Notice, summarises the decisions regarding the way your information is collected, how we share it, how it is used, how our company protects the information and how anybody can contact us about our privacy system.

This notice will be found on our website www.aspireforyou.com along with our email id in the footer.

Aspire Moving Services is devoted in safeguarding that each of our client’s privacy is protected.

Should we request that you share certain data that can identify you when using this site, at that point we guarantee you that it will be utilised as per our Privacy Policy.

Under GDPR guidelines, you are authorised and entitled to know the identity of your Data Controller.

This may be dependent on the kind of services you obtain from Aspire Moving Services.

It could be,

Business Partners:  

If services are performed on behalf of any business partners and you engage that partner for any services, then that  partner may account to be your data controller.

 In such cases our Privacy Policy shall not apply to you, and you are suggested to please refer to their policy. 

Aspire Moving Services shall, as a Data Processor, only  process the personal data and in accordance with this policy.

Corporate move: 

In case of the corporate moves where your  employer appoints Aspire Moving Services to provide you with the moving services, the data controller shall be the employer. And it would be suggested to refer to the employer’s privacy policy as to how any of your personal data is handled. 

Aspire Moving Services shall, as a Data Processor, only  process the personal data and in accordance with this policy.

Private/Direct Move: 

In case where Aspire Moving Services directly provides its services to you, Aspire Moving Services will be your Data Controller.

For any queries related to our privacy policy please connect with us at 

cs@aspireforyou.com

At any given point the information collected could be: 

  • Name
  • Job Tittle
  • The Company Name
  • Any contact information including Email Address, Telephone Number
  • Location of Origin
  • Location of Destination
  • Dates of Moving
  • Postal Code
  • Preferences and Interests
  • Any relevant Information during the customer surveys

Since Aspire Moving Services closely works with the third parties like your employer, our business partners and subcontractors, the payment and delivery services, search information providers, credit reference agents, banks and financial institutions, criminal or felon check records, we may share and receive the necessary information about you from them.

Cookies

What are cookies ?

These cookies are limited files, that are saved to the users’ computer hard drive in order to be able to track, save & store any relevant information regarding the users’ interactions and usage of the particular website. Allowing the website, through its server to provide the users with a customised and bespoke experience within that website.

This site uses too cookies in order to improve the users’ experience while visiting the website.

Wherever it may be applicable, we use a cookie control system, on the website so as to allow the user on their first visit to this website, to either able or disable the use of cookies on their device.

This adheres to the recent regulation and legislative conditions for the websites to obtain explicit consent from users before leaving behind or reading files like the cookies on users’ device.

However, it is advised to the users that 

if they wish to deny using and saving any of the cookies from this particular website, they are suggested to take all the necessary steps within their respective web browsers’ security settings to block the cookies from this website and its external serving vendors.

We use tracking software on this website in order to monitor the visitors, in the process of understanding the behaviour and pattern of using the website.

A software provided by Google Analytics is used by the website which uses the cookies to keep a track of usage by each visitor.

What the software does is saves a cookie to the computer’s hard drive, that shall track and monitor all the engagements and the usage of the website but rest assure that they do not save, store or collect personal information. 

Here is Google’s privacy policy, for any further information on the use of cookies. [ http://www.google.com/privacy.html ].

While using any referral programs, sponsored links or specific adverts, other cookies may be stored to the computer’s hard drive by external vendors when this website. These specific cookies are purposed for the conversion and the referral tracking, these generally expire after the period of 30 days, however some of them may take longer. 

It is ensured that none of the personal information is procured, stored or saved.

In any case, if you as a user do not wish for us to use the cookies when you visit this website, please configure the browser that you are using to not accept them.

This can be easily done by referring to the browsers’ help facility.

What does Aspire Moving Services do with all the information we gather ?

Its Purpose & Minimisation

This information is required in order to understand the visitor’s needs and provide them with tailored and best services, the industry has to offer and for the following specific reasons :

  • Keeping Internal Records
  • To successfully provide the requested services
  • In order to be able to provide any changes in the services.
  • This information may also be used in improving our services and products.
  • It may happen that we send promotional periodic emails that share special offers or other information        regarding our services, through the email address which is provided.
  • We often conduct several market researches in order to know better about our clients. For that we     
          contact our audience through email, telephone or mail, using the information provided. Such feedback
          is used to modify our website aligned with the users’ interests.
  • In order to accord with Industry Standards and all our policies.
  • While abiding by Law and Regulations.

Aspire Moving Services ensures not to use or disclose any personal information without the consent of the user.

If at all the personal information is used it would not be for any other purpose, than for the services we have been contracted to provide.

Disclosure of your Data

Your Data is shared with:

Any third party suppliers, which may include our sub-contractors, business partners and suppliers, that carry out the fulfilment of the Services subject to the terms of our Privacy Policy & SLAs.

In the event of selling our business or assets, we may have to disclose users’ data to the prospective buyer.

In case Aspire Moving Services and all its assets are acquired by a Third party, user data could be one of the transferred assets.

Incase we may have to share your Data under any legal obligation, or to protect the rights, property, your safety and safety of our staff.

Security

Aspire Moving Services is devoted to ensuring that all your information is highly secure.

So as to prevent any unauthorised access or leak of the information, we invest in suitable physical, electronic and managerial procedures to secure and safeguard  the information that we collect online. 

Our employees are held accountable for maintaining the integrity and privacy of our customers’ information.

All our employees are highly trained under specific training programmes that are tailored in order to keep our employees informed of our Privacy Policies and Principles.

We believe that none of the methods of transmission over the Internet, or the methods of electronic storage are 100% secure, ergo, we shall not guarantee its absolute security. 

If there are any questions regarding the security please contact us on cs@aspireforyou.com 

Absolutely no section of our website is structured to attract anyone under the age of 16. Aspire Moving Services considers it very important to Protect the Privacy of the young. Aspire Moving Services ensures to never collect or maintain any information on our website from those we know are under the age of 16.

In case Aspire Moving Services comes to know that any information is of a child under the age of 16, we tend to take strict and immediate steps ensuring that such information is completely deleted from our database. We encourage parental control at all times.

Controlling the personal information – Data Protection Officer

If in case, you have agreed to accessing your personal information for direct marketing purposes, you may change your mind at any given time by writing to us at cs@aspireforyou.com

We guarantee that we will not sell, distribute or lease any personal information to the third parties unless we have the clients’ permission or we are legally required to do so. 

Use, Retention & Disposal – Data Storage

It is essential that we collect information about you from the e-mails or letters that you send to us or from telephone calls with you, in order to serve you better.

The Information collected would only be kept for as long as necessary but not any longer than 6 months to fulfil the stated purpose or as required by law and regulations and consequentially aptly dispose of the information, either by deletion from our database, or, in the case of hard copy information, destruction, often the use of shredding.

Strict measures are taken to destroy or permanently de-identify Your Data if required by law or if your data is no longer required for the purpose for which we collected it for.

(You may request details of personal information which we hold about you under the Data Protection Act 1998 and from the 25th May 2018 GDPR regulation/DP Act 2018. If you would like a copy of the information held on you please write to Nucleus 2, Central Way, Park Royal, London, NW10 7XT, United Kingdom.) 

If it is believed that any information that our company is holding we on you is incorrect or incomplete, please feel free write to or email us as soon as possible, at cs@aspireforyou.com.

We will correct any information found to be incorrect.

Links to other websites

From time to time, this web page  may consist of  links to other web pages  or services not headed or controlled by Aspire Moving Services consisting of but not restricted to marketing or other material  on our web page  that relates  to the web pages  and services of our collaborators, advertisers, sponsors, suppliers licensors and other third parties. These links are presented for your own convenience to put forward further information. They do not necessarily mean  that we endorse those web page s) or the owners of them. We have no accountability over and are not in charge of the material  or links that appear on these web pages and we are not liable for the practices employed and bought  by web pages  related to or from our web page . Furthermore, these pages  or services, including their material  and link, may modify repetitively . These web pages  and services may have their own Terms, notices of privacy  and client  service policies.   Interaction and browsing through  on any other web page , including web pages  which have link to our web page , is subject to that web page’s  own terms and conditions and policies.

You further acknowledge and agree that Aspire Moving Services shall not be accountable or liable, directly or indirectly, for any disruption or resulted losses  or alleged to be resulted  by or in relation with usage of or reliance on any such material , goods or services made available  on or through any such services or web pages.

Consent, Choice & Lawfulness

Aspire Moving Services believes that your own your personal information and we offer several choices about which information we collect from you, how we use it and how we communicate with you.

You may also choose not to provide us personal information, however, in case you do not provide the required data when requested we may not be able to carry out the services applicable. 

We ensure that our clients always have the option to opt out but then our services maybe limited.  

If you do not want to share your personal information with Aspire Moving Services, please contact cs@aspireforyou.com

 Your personal information may be provided on request to companies that yield services to help us with your applicable services such as shipping lines or our business partners. 

Such business partners and companies are authorised to use the information only to provide their services to us.

Accountability

Aspire Moving Services takes complete responsibility in strictly managing your information and protecting your privacy.

Our policies and processes are audited by independent organisations. 

At Aspire Moving Services we maintain and develop employee GDPR Training & Monitoring to prepare all our teams for their specific responsibilities related to the GDPR. 

(Created internal processes to support the individual rights elements of GDPR related to Articles 15/17/20.  In addition, we carry out an annual Privacy/Data Protection\GDPR Compliance Programme incorporating Breach Notification.)